Shipping policy

Last updated: October 23, 2026

Equipment shipping area

HIDR Electronics ships eligible equipment to all 50 U.S. states and Washington, D.C. Alaska and Hawaii orders temporarily require a shipping quote before payment. International shipping is not available. Customers are responsible for shipping charges. Oversized or freight shipments may require special arrangements.

Shipping options and charges

Standard shipping is $9.95 and Ground shipping is $13.95 for eligible orders to the 48 contiguous U.S. states and Washington, D.C. Available methods and charges are displayed at checkout. For Alaska and Hawaii, email info@hidrelectronics.com or call 704-813-5932 with the products, quantities and delivery address for a shipping quote. Customers pay the quoted shipping cost with no added shipping surcharge. Once you approve the quote, we’ll send a Shopify invoice for payment. HIDR does not offer free equipment shipping. Two-day and overnight shipping are not currently available at checkout.

Availability and delivery timing

Normal paid, in-stock equipment orders have an estimated handling time of one business day before dispatch. The order cutoff is 4 p.m. Eastern Time, Monday through Friday. Orders placed after the cutoff, on weekends, or on holidays begin processing the next business day. For both Standard and Ground shipping within the 48 contiguous U.S. states and Washington, D.C., estimated carrier transit is 3–5 business days after dispatch, for an estimated total delivery time of 4–6 business days. Business days are Monday through Friday, excluding holidays.

These estimates apply only when all items in the order are in stock. Backordered items may delay dispatch until all items are available under our ship-complete policy. Alaska and Hawaii delivery timing is confirmed with the shipping quote before payment. Contact HIDR before ordering if you need equipment by a specific date. We do not guarantee a delivery date unless expressly confirmed.

Oversized items and special handling

Our current oversized catalog items qualify for normal-speed Standard and Ground flat-rate shipping. Weight alone does not determine whether an item is oversized. For these checkout methods, no separate oversized surcharge is added.

Two-day and overnight services require product-specific eligibility review and are not currently offered at checkout. Where expedited service is available, an oversized surcharge of $60 per order may apply in addition to the expedited shipping rate. Contact HIDR before ordering if expedited delivery, truck freight, or another special arrangement is needed. We will confirm the available service and full customer-paid charge before proceeding.

Signature service is optional and is not included or automatically requested. If requested and confirmed by HIDR, it costs an additional $7.70. No additional shipping charge will be collected without your approval.

Ship-complete orders

Equipment orders are set to ship complete. If an item is backordered, dispatch may be held until all items are available. If you request a partial shipment or another change, HIDR will confirm any additional customer-paid shipping charge before proceeding.

Memberships

Priority and Angler memberships do not require physical shipment or a shipping charge. Equipment purchased with a membership remains subject to the applicable equipment shipping charges.

Shipping problems and returns

Report damaged, missing, or incorrect deliveries promptly. Keep the merchandise and all shipping packaging for review. Contact HIDR for instructions before returning anything. See our Returns and Refunds policy.

For order, product, shipping, return, or membership assistance, contact HIDR Electronics at info@hidrelectronics.com or 704-813-5932.